Welcome to GoLinge. By using our platform — as a client or washer — you agree to these Terms of Service and our Privacy Policy. We are committed to respecting your privacy, securing your data, and providing a fair, efficient, and reliable laundry pickup and delivery experience.
Depending on your role and usage, we may collect the following information:
All data is protected and only shared when necessary to operate the service, process payments, verify accounts, provide support, or comply with legal obligations.
All users are expected to:
Clients are responsible for providing correct pickup and delivery information, preparing laundry as required, and confirming final prices when requested. Washers are responsible for accepting only orders they can complete, handling laundry carefully, using appropriate equipment, and communicating professionally with clients.
All payments and payouts are securely handled through Stripe. Clients may be charged deposits, remaining balances, service fees, or other applicable charges shown in the app.
Washers may receive payouts for eligible completed services according to GoLinge payout rules.
Stripe may collect and process additional information to comply with legal and financial regulations.
View Stripe’s Privacy Policy.
You can update or delete your account at any time via the app. Upon deletion, your data will be removed from our active systems within 30 days unless legal, security, fraud prevention, payment, or dispute-resolution obligations require us to retain certain information.
We use trusted third-party providers for payment processing, identity or account verification, address geolocation, communication, analytics, hosting, notifications, and customer support. These providers may process limited information only when necessary to support GoLinge services.
GoLinge connects clients with washers for laundry pickup and delivery services. Users must not misuse the platform, bypass payments, share unsafe content, or engage in conduct that may harm another user. If an order issue, declined final price, damaged item, missing item, payment issue, or dispute occurs, GoLinge may review order data, chat messages, photos, timestamps, and payment records to help resolve the matter fairly.
We reserve the right to update this Privacy Policy and Terms of Use. If significant changes are made, users may be notified through the app, by email, or by another reasonable method.